Invicta Mortgages - Leading Independent Mortgage Experts in Kent

Our fees and Terms of Business

At Invicta Mortgages we focus on delivering quality of service. To enable us to devote the time we need to secure you the best deal for your circumstances and to process your application through to completion, we charge a fee.

This fee ranges from £295-£1500 depending on the complexity of the case, but typically is £395, becoming payable once a mortgage offer has been obtained.

Alternatively, an upfront fee of 1% of the value of the loan may be paid (1.5% in the case of adverse credit), and any commission payable to us by the lender will be passed straight back to you.

Our Terms of Business are explained in our Initial Disclosure Document (IDD). A personalised copy of this is provided for every single client. The generalised version below is purely for reference.

Specimen IDD: Invicta Mortgages Ltd
1. The Financial Services Authority (FSA) The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
2. Whose products do we offer? Insurance
	We offer products from a range of insurers for: LIFE, CRITICAL ILLNESS, INCOME PROTECTION (Ask for a list of the insurers we offer insurance from)
	We offer products from a limited number of insurers for: MORTGAGE PAYMENT PROTECTION, BUILDINGS & CONTENTS. The providers are Paymentshield, Paymentcare, Select & Protect.
Mortgages
	We offer mortgages from the whole market.
	We only offer mortgages from a limited number of lenders. Ask us for a list of the lenders we offer mortgages from.
	We only offer mortgages from a single lender.
3. Which service will we provide you with?
Insurance
	We will advise and make a recommendation for you after we have assessed your needs for the following:- Life, Critical Illness, Income Protection, Buildings and Contents, Mortgage Payment Protection.
Mortgages
	We will advise and make a recommendation for you after we have assessed your needs.
4. What will you have to pay us for our services?
Insurances
	No fee will be charged.
Mortgages
	An administration fee of £100 is payable up-front plus an arrangement fee of between £195 and £1500 (depending on the complexity of the case), payable on issue of mortgage offer. We will also be paid commission from the lender.
	An upfront fee of 1%, subject to a minimum of £1000, and we will refund to you any commission that we get paid by the mortgage lender.
You will receive a key facts illustration when considering a particular mortgage which will tell you about any fees relating to it, and also enter into a fee agreement with our fees clearly shown.
5. Refund of fees If we charge you a fee, and your mortgage does not go ahead, you will receive:
	A full refund if the lender rejects your application, after you have given full and complete information.
	No refund if you decide not to take out a mortgage.
6. Who regulates us? Invicta Mortgages Ltd. is authorised and regulated by the Financial Services Authority. Our FSA register number is 300002. Invicta Mortgages Ltd.'s permitted business is advising on and arranging (bringing about) mortgages and non-investment insurance contracts. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.
7. What to do if you have a complaint If you wish to register a complaint, please contact us: Write to: Invicta Mortgages Ltd. 34 Stone Street, Faversham, Kent. ME13 8PH Telephone: 01795 591080 Full details of our complaints procedure are available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. South Quay Plaza, 183 Marsh Wall, London. E14 9SR Tel: 08450 801800
8. Are we covered by the Financial Services Compensation Scheme (FSCS)? We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. (For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim without any upper limit). Mortgages Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Further information about compensation scheme arrangements is available from the FSCS.7th Floor, Lloyds Chambers, Portsoken St, London. E1 8BN Tel: 0207 892 7300